Frequently asked questions
Common questions about how we work, what we charge, and where we serve. If your question isn't here, call us and we'll answer it directly.
What electrical services does Smiley Electric offer?
We handle a wide range of residential and commercial electrical work, including panel upgrades, EV charger installation, generator installation, knob and tube rewiring, Federal Pacific and Zinsco panel replacement, LED and fixture lighting, hot tub wiring, troubleshooting and repair, and emergency service, throughout Portland, Beaverton, Hillsboro, and surrounding areas.
Are your electricians licensed, bonded, and insured?
Yes. Smiley Electric is fully licensed, bonded, and insured in the state of Oregon under CCB #227116, and every job is performed to the Oregon Electrical Specialty Code. Certificates of insurance are available on request.
How does the $295 Electrical Service Appointment work?
It's for anything electrical that isn't working. The $295 includes the service visit and up to the first hour of labor for troubleshooting and minor electrical repairs. A Smiley Electric technician talks with you about the problem, inspects and troubleshoots it, and if it can reasonably be handled within that time, can often take care of it during the appointment. Materials are additional. If more labor or a larger repair is needed, we explain what we found and give you an upfront price before proceeding. Planning a panel replacement, EV charger, remodel, or rewire instead? Those go through a project consultation, starting with a free ballpark by phone or photo.
Do you offer emergency electrical service?
Yes. Smiley Electric provides 24/7 emergency electrical service across the Portland metro. For urgent, unsafe conditions like burning smells, sparking outlets, storm damage, or sudden power loss, our line is answered around the clock, including nights, weekends, and holidays. Your safety is always our first priority, so call the moment you notice a hazardous condition.
What should I do in an electrical emergency?
If you see smoke, flames, or an active electrical fire, leave the building and call 911 immediately. For other urgent issues, turn off the main power supply if it is safe to do so, then call us to request emergency service.
Can you handle electrical work for new construction?
Yes. We provide complete new-home and new-construction electrical wiring, from permits and rough-in through final inspection, so everything starts off safe and up to code.
How often should I have my electrical system inspected?
For most homes, a professional inspection every year is reasonable, and more often if you notice issues or live in an older home. Older homes with original wiring or aging panels benefit from a closer look, especially before adding major loads like an EV charger or heat pump.
How do you determine the cost of electrical work?
Cost depends on the scope of the job, the materials required, and the time involved. For planned projects we give a ballpark for free by phone or photo and a precise, written estimate after a project consultation. For repairs, the $295 Electrical Service Appointment includes up to the first hour of labor for troubleshooting and minor repairs, and anything bigger gets an upfront price before we proceed. Either way, there are no surprises.
How do I schedule an appointment?
Call us, email help@smileyelectric.net, or fill out the contact form on the site. Tell us what's going on, and we'll get you scheduled or, for urgent issues, dispatched as quickly as we can.
What is your service area?
We serve the Portland metro area, including Portland, Beaverton, Hillsboro, Gresham, Milwaukie, Lake Oswego, Tigard, Tualatin, West Linn, Oregon City, Happy Valley, Wilsonville, Bethany, and surrounding communities.
Call and talk to the electrician, not a call center.
Talk to a licensed electrician today. Free ballpark by phone, and a firm quote on the visit before any work begins.